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First Name
Last Name
Phone
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(###)
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Email
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Where are you from?
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Afghanistan
Alabama
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Albania
Alberta
Algeria
American Samoa
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Angola
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How did you find us?
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Social Media
Web Browsing
Maps
Word of Mouth
Other (Please let us now below!)
If you selected other:
How would you rate your stay with us? 😊
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Extremely satisfied and impressed with absolutely no complaints! I would definitely return!
Great, I would love to come back!
Good, I felt fairly comfortable but I would change a few things about my stay.
It was okay. Could have been better.
Not so good.
Which room/hut did you stay in?
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Madinka
Yoruba
Igbo
Ibibio
Sea Grape
Fig Tree House
African Sunrise
Bamboo Tree House
Almond Tree House
Bamboo Garden
Queen of Sheba
Lemba Hut
Queen Nyabinghi
Kaya
Granery
Tabernacle
Please let us know which of the following you were satisfied with in your room!
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Cleanliness & comfort
Efficiency & working order
Air conditioning/fan
Pillow/mattress
Lighting
Linen/towels
Plumbing
If any of the above were unchecked or not listed, is there anything you would like to comment on or improve in your room? We value your comfort and want to make sure you settle in as easily as possible with little to no complaints. If we have room to improve, we would love to hear from you.
How would you rate your experiences with our staff members?
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Excellent. I did not run into any issues at all, communication was clear, my needs were perfectly anticipated, and I felt comfortable asking for assistance.
Good. While there were a few hits and misses, I felt like my needs were valued and I was comfortable communicating during my stay.
There was room for improvement. I felt uncomfortable asking for help.
Not good, I'm feeling pretty dissatisfied.
Did you feel like your needs were anticipated during your stay?
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Yes! Everything was provided as I requested and I felt valued without having to ask for too much.
For the most part yes, but a few things were missing.
No, many things were missing that I wished could have been sorted when I arrived.
Do you have any suggestions for us to improve our service? We value clear communication with customers whose necessities are taken care of and who feel comfortable asking for help otherwise. If we have room to improve, we would love to hear from you.
Please let us know which of the following you were satisfied with!
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Food
Atmosphere
Servers
Efficiency
Environment
Restrooms
Hospitality
Activities
Amenities
Overall Experience
Were you satisfied with your dining experience and the overall hospitality?
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Yes! The service was quick, the restaurant was comfortable with good atmosphere, and the food was excellent.
For sure. While a few things were missing I still enjoyed the dining and atmosphere!
It was okay. I would change a few things.
Not so good. I felt unsatisfied with the food and/or my dining experience.
Did you feel fulfilled with the activities we offered?
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Absolutely! I was not worried about how to entertain myself during my stay and it all felt accessible to me.
Mostly yes, but a few things were hard to access or were not but I expected.
To an extent, but a few activities were unfulfilling.
To be honest, I was not satisfied.
Do you have any suggestions for us to improve our entertainment and dining for our guests? We want to make sure you enjoy the ambience, food and service; as well as ensure that the activities we offer are enjoyable and accessible. If we have room to improve, we would love to hear from you.
Overall, how would you rate your stay at Great Huts?
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10 - Absolutely incredible!
9
8
7
6
5 - It was okay.
4
3
2
1 - Not so good.
What was your favourite part of your stay?
Thank you for choosing Great Huts! Please let us know below if you have any additional comments or suggestions :)